If you aren't completley satisfied with your order please contact us and we will work hard to make it right
Environmentally Friendly Gift Packaging
Each of our kits are handmade in our small workshop in the eastern united states. We pack each smoking kit to be opened as a gift and we are proud to use environmentally friendly and bio-degradable packing material.
Some Frequently Asked questions
How should I clean my glass dome?
All of our glass smoking domes are hand wash only. After a few smokings you make notice the inside of the glass may appear yellowish, this is normal and will come off with a gentle washing. We recommend using a natural dish soap and a soft sponge to clean the inside and outside of the glass, then towel dry or set on a rack to air dry. We recommend cleaning after every 2-3 smokings to keep the glass in perfect condition.
Does the torch come with butane?
No, unfortunately we cannot ship butane fuel with any of our orders. All of our torches are use butane gas. We recommend purchasing it at your local hardware store or on amazon.
Should I order smoking chips or powder?
Smoking Chips are designed to be used with our TORCH kits as they are larger and burn more easily with a torch.
Infuser Powder is more like a sawdust that is specifically designed to be used with our INFUSER and CHIMNEY kits. You should only purchase these if you have a smoking infuser or something similar.
I purchased expedited shipping but my order hasn't shipped yet?
Each kit is handmade and can take up to 10 business days to make and process before it shipped out. Purchasing expedited shipping does not decrease the processing time. If you need an order sooner then 5 days please contact us so we can do our best to get it to you in time.
Whatblove to comment on your product but i still have not received it yet. Sure hope to get it soon.
Shipping was a bit delayed, but it was around the holidays, so that’s always a possibility. Other than that, the kit is amazing and the burned monogram adds a really nice personalized touch. It made a damn-fine smoked Manhattan last night. We love it!
I bought this as a gift for my boyfriend and he absolutely loved it! It was packaged very well and arrived in really good condition.
The only negative thing I have to say about this purchase is that its took about 2 weeks to ship out, even though the seller has posted 3-5 days. Thankfully it made it on time for Christmas. Other than that I would definitely purchase from this seller again!